Privacy Policy
Last updated: 2026-10-19
Data Controller
LECAP UG (haftungsbeschränkt)
Stargarder Straße 35, c/o Loic Pinel
10437 Berlin, Germany
E-Mail: hello@product-printer.ai
Data Processing Overview
| Purpose | Data Collected | Legal Basis | Retention Period |
|---|---|---|---|
| Core | Email address, Full name, Company name, IP address | Art. 6(1)(b) GDPR — Contract performance | Duration of account + 30 days |
| Supabase Auth | Email address, Authentication tokens, Login timestamps | Art. 6(1)(b) GDPR — Contract performance | Duration of account |
| Analytics | Page views, Click events, Device info, Anonymized IP | Art. 6(1)(a) GDPR — Consent | 12 months |
| Call Recording | Discovery-call audio (operator microphone, plus the call's audio when shared), Call transcripts, Name of the other participant, as entered by the operator for the consent record | Art. 6(1)(a) GDPR — Consent | Duration of project + 90 days, or on request |
| Training Capture | Course answers describing the participant's own business process, Names of colleagues, roles and systems mentioned in those answers, Authorship (which account wrote and published each answer) | Art. 6(1)(b) GDPR — Contract performance | Private drafts: deleted with the account. Published briefs: kept as a project record for the duration of the project, with authorship detached on account deletion. |
Your Rights
Under the GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise these rights, contact us at hello@product-printer.ai.
Third-Party Processors
| Processor | Purpose | Location |
|---|---|---|
| Supabase | Database, sign-in and file storage of your instance; the forms of this site | EU (Frankfurt) |
| Cloudflare | Hosting of this site and of your instance's web app, DNS, the Turnstile bot check on our forms | Global network |
| Hetzner | The server that runs the AI work of your instance | Germany |
| Resend | E-mails sent by Product Printer and by your instance | EU (Ireland) |
| Stripe | Payments and invoices for your subscription | EU (Ireland), with transfers to the USA |
| PostHog | Page-view analytics on this marketing site only, and only after you accept analytics | EU |
| AI model providers (OpenRouter or your own keys) | The AI models you choose for your instance, through OpenRouter or your own keys: they receive what an AI step works on | Depends on the model; the default models run in the USA |
| GitHub | Code of the applications built for your clients, change requests filed as issues, instance exports | USA |
| Google Fonts | Fonts on your instance's pages (the visitor's IP address) | USA |
| EU review team | Reviews of your instance, only when you request one | EU |
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.